Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
As an Infrastructure Lead, you will build and guide our newly formed Infrastructure Team, playing a foundational role in Readdle's next stage of growth. Your mission will be to lead a crucial transition from daily operations to high-impact strategic projects that enhance our security, efficiency, and scalability. You'll spearhead major initiatives like our ISO 27001 certification and the modernization of our core systems.
What will you do:
- Lead, mentor, and grow a team of IT specialists, fostering a positive and collaborative environment.
- Drive the team's strategy, balancing day-to-day operational excellence with proactive, high-impact project work.
- Lead infrastructure preparations for key security certifications, such as ISO 27001.
- Oversee and lead key modernization projects, including the migration to a new MDM solution and the enhancement of our Jira Service Management.
- Take ownership of core infrastructure services (Google Workspace, Atlassian suite, SSO, VPN) and key IT operations.
- Oversee asset management, procurement, and the automation of employee onboarding/offboarding processes.
- Collaborate closely with Engineering and DevOps teams to understand their infrastructure needs and provide crucial support.
- Build a best-in-class IT infrastructure and a user-centric support experience for our employees.
About you:
- A people-first and strategic mindset—you are passionate about leading teams and building processes that empower people.
- 5+ years of experience in system administration or infrastructure management, with at least 2+ years in a leadership or mentorship capacity.
- Solid, hands-on experience managing and securing devices within the Apple ecosystem.
- Strong experience administering Jira (including JSM) and Google Workspace, with a focus on creating efficient workflows.
- Proven experience with modern MDM solutions for an Apple-centric environment; experience with Kandji is a major plus.
- Experience participating in or preparing for security audits like ISO 27001 is highly desirable.
- Basic hands-on knowledge of cloud platforms like AWS or GCP.
- Strong communication skills with English at a B2 level and fluent Ukrainian.
- Strong problem-solving skills and a resilient nature—you stay calm and proactive in unexpected situations.
- A growth mindset—you’re open to feedback and constantly looking for ways to improve yourself and your tea
What you will get at Readdle:
- Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
- Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
- Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
- Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
- Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.
