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Privacy Notice
for Calendars

Last updated: August 11, 2023



Intro

Readdle Limited (“Readdle” or “we”) welcomes you. We provide you with our application “Calendars” (“App” or “Calendars”), available on iOS, macOS, iPadOS, and watchOS under the Terms of Service.

This Privacy Notice describes which of your personal data Calendars collects, how stores, processes, and uses it, and what happens when you use the App.

We collect your personal data according to this Privacy Notice when you use the App. When you use our website, available following the link (“Website”), your personal data is processed in accordance with the Privacy Notice for Readdle Website.

We understand you care about your privacy, and we appreciate the trust you place in us. To justify that trust, we embed the latest data security standards, improve our awareness of privacy matters, and comply with the General Data Protection Regulation and other privacy laws.

Please note that we do not collect, track, or store any personal data over what we need to provide and improve our product and services, perform our marketing campaigns as described in this Privacy Notice, and comply with our legal obligations.

Table of Contents

About Us

Name Readdle Limited
Registration number 630281
VAT IE 3560869EH
Address Glandore Business Centre, Grand Canal House, 1 Grand Canal Street Upper, Dublin 4, D04 Y7R5, Ireland.
Email rdsupport@readdle.com – for general inquiries
dpo@readdle.com – for privacy inquiries

About You

When you use Calendars, you become our user ("User").

Data subject Description
Free iOS User User who uses the App for free on iOS.
Free iPadOS User User who uses the App for free on iPadOS.
Free macOS User User who uses the App for free on macOS.
Free watchOS User User who uses the App for free on watchOS.
PRO User User who subscribes to Calendars PRO subscription or uses it via trial.
Newsletter Subscriber User who subscribes to our newsletter.
Support Requester User who contacts customer support via the App.
Feedback Provider User who provides feedback about the App to us directly or via a third-party platform.
Please note! We do not knowingly process the personal data of Users under the age of 18. If you are such a User or you are a legal representative of such a User, please, contact us.

Personal Data

Sources of Data

We receive data when you visit our App and interact with it, depending on your actions in the App.

We may also, although we do not necessarily do so, receive data from third parties. It depends on your settings and the features you use.

Legal Basis for Processing

To process your personal data, we rely on the following legal bases:

  • performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract with you;
  • legal obligation — for the processing of data as required by applicable laws or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
  • legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
  • consent — for additional processing for specific purposes.

Technical Data

We collect technical data about the Users to optimize performance, track and analyze transactions, maintain transaction history, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.

Data Reasons for processing Legal basis
Information about the location:
  • IP address;
  • Timezone;
  • Locale;
  • Country.
 The proper functioning and improvement of the App and provision of our services to you. Performance of the contract.
Subscription and trial data:
  • AccountsCache;
  • Interaction with the App;
  • Subscription expiration date;
  • ReceiptID;
  • TransactionID;
  • ExternalSubscriptionType;
  • ExternalSubscriptionID;
  • ReceiptCache.
Device data:
  • Hardware Model;
  • CrashReporter Key;
  • Incident Identifier;
  • Process;
  • Code Type;
  • Report Version;
  • Path;
  • Parent Process;
  • Exception Type;
  • OneTimeCodes;
  • Identifier;
  • Date / Time;
  • Exception Codes;
  • DeviceUUID;
  • Version;
  • iOS/Android Version;
  • Crashed Thread;
  • DeviceName;
  • AvailableDevices;
  • Diagnostic data;
  • ServiceIdentifier.
User Identification Data:
  • License number;
  • Token;
  • UserIdentifier.
Usage and Event Data:
  • Usage data;
  • AccountData;
  • EventData;
  • EventType.
Data storage
Technical data. We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Free iOS Users’ Data

We collect Free iOS Users’ personal data to provide you with the free functionality of Calendars.

Data Reasons for processing Legal basis
iCloud account information. To maintain your account. Performance of the contract.
Settings information. To personalize the App for your needs. Performance of the contract.
Local calendar information. To synchronize the App with the calendars to let you manage the calendars in the App and import the information about the events. Performance of the contract.
Information about the third-party calendars you connect to the App. 
Account data from the third-party calendars.
Data from the other third-party services. To synchronize the App with the other third-party services to let you use them to create the events and tasks. Performance of the contract.
Information on the events: name, time frames, color, notification settings, name of service and link to video calls, notes, location, and others. To provide the functionality of Calendars. Performance of the contract.
Your geolocation. To indicate the event’s location and provide you with local weather forecasts and improve event location suggestions. Consent.
Data storage
Your geolocation. We store the data during your use of the App.
Other data. We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Free iPadOS Users’ Data

We collect Free iPadOS Users’ personal data to provide you with the free functionality of Calendars.

Data Reasons for processing Legal basis
iCloud account information. To maintain your account. Performance of the contract.
Settings information. To personalize the App for your needs. Performance of the contract.
Local calendar information. To synchronize the App with the calendars to let you manage the calendars in the App and import the information about the events. Performance of the contract.
Information about the third-party calendars you connect to the App. 
Account data from the third-party calendars.
Data from the other third-party services. To synchronize the App with the other third-party services to let you use them to create the events and tasks. Performance of the contract.
Information on the events: name, time frames, color, notification settings, name of service and link to video calls, notes, location, and others. To provide the functionality of Calendars. Performance of the contract.
Your geolocation. To indicate the event’s location and provide you with local weather forecasts and improve event location suggestions. Consent.
Data storage
Your geolocation. We store the data during your use of the App.
Other data. We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Free macOS Users’ Data

We collect Free MacOS Users’ personal data to provide you with the free functionality of Calendars.

Data Reasons for processing Legal basis
iCloud account information. To maintain your account. Performance of the contract.
Your aims for Calendars To improve the App based on your needs. Legitimate interest
Settings information. To personalize the App for your needs. Performance of the contract.
Local calendar information. To synchronize the App with the calendars to let you manage the calendars in the App and import the information about the events. Performance of the contract.
Information about the third-party calendars you connect to the App. 
Account data from the third-party calendars.
Data from the other third-party services. To synchronize the App with the other third-party services to let you use them to create the events and tasks. Performance of the contract.
Information on the events: name, time frames, color, notification settings, name of service and link to video calls, notes, location, and others. To provide the functionality of Calendars. Performance of the contract.
Your working schedule and planning time.
Your geolocation. To indicate the event’s location and provide you with local weather forecasts and improve event location suggestions. Consent.
Data storage
Your geolocation. We store the data during your use of the App.
Other data. We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Free watchOS Users’ Data

We collect Free watchOS Users’ personal data to provide you with the free functionality of Calendars. 

Pay attention that Calendars for watchOS does not appear as a separate app. It does not sync data from the calendar accounts directly. It receives all data from Calendars on other User’s devices.

Data Reasons for processing Legal basis
iCloud account information. To maintain your account. Performance of the contract.
Names of the events and tasks. To provide the functionality of Calendars. Performance of the contract.
Data storage
We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

PRO Users’ Data

If you are PRO User, we collect the same data as about the Free Users on iOS, Free Users on iPadOS, Free Users on watchOS, or Free Users on MacOS and some additional data to provide you with the additional functionality of Calendars PRO.

Data Reasons for processing Legal basis
Tasks. To provide the functionality of Calendars. Performance of the contract
Reservation of conference rooms.
Emails of the invited events' participants To let you invite your contacts to the meetings. Performance of the contract.
Calendars of your team members. To let you see and subscribe to the calendars of your team members. Performance of the contract.
Your contacts. To make the invitations easier for you. Consent
Data storage
Your contacts. We store the data during your use of the App.
Other data. We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Newsletter Subscribers’ Data

You can subscribe to our newsletter in the App providing your email.

Data Reasons for processing Legal basis
Email. Marketing mailing. Consent.
Data storage
We store the data until you subscribe from the mailing.

Support Requesters’ Data

Data Reasons for processing Legal basis
Full name. To personalize our response to your request. Performance of a contract.
Email. To respond to your request.
Theme of the email, which includes: the model of the device, and OS version. To personalize our response in accordance with the device and OS version you use.
Text of the email describing the issue with the App. To fulfill your request.
Detailed logs. To recognize the actions in the App which led to bugs or concerns. Consent
Data storage
We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you.

Feedback Providers’ Data

When you submit your feedback about the App to us directly or via third-party platforms, we process personal data in your feedback, which may include your first and last name, username, the text of the feedback and/or any other information such as the feedback submission date, the rating which you assigned to the App, etc., contained in or related to the feedback. 

Feedback provided to us directly
Data Reasons for processing Legal basis
Email. To respond to your feedback and ask for your consent. Consent.
First and last name or username. To use your feedback in our marketing activities.
Text of the feedback. To use your feedback in our marketing activities.
Data storage
We store the data for 5 years from feedback or the last communication on feedback.

Feedback provided via a third-party platform
Data Reasons for processing Legal basis
First and last name or username. To use your feedback in our marketing activities. Legitimate interest.
Text of the feedback. To use your feedback in our marketing activities.
Data storage
We store the data for 2 years from feedback or the last communication on feedback.

Data Received from Third Parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the legal basis for processing is determined by the respective privacy documents of these parties.

Third parties Their privacy documents
Google Privacy Policy
Exchange Exchange Server Privacy Statement | Microsoft Learn
Outlook Privacy
Office 365 Microsoft Privacy Statement
iCloud Privacy – Apple
Zoom Privacy Statement
GoTo Privacy Policy

Data Sharing with Third Parties

We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third-party.

We can share your data on the following grounds:

Consent. We may transfer your personal data based on your explicit consent for any reason you let us.

Performance of a contract. We share your data with the service providers (please, request Annex A. List of the processors to look through the list of service providers) and contractors to the extent necessary to provide services, technical and customer support, who, for example, help us:

  • operate, develop, and improve the features and functionality of our App;
  • provide you with their services;
  • complete your payment transactions;
  • fulfill your support requests;
  • communicate with you as described elsewhere in this Privacy Notice.

For example, we use Open AI functionality to help you generate tasks by suggesting content. You can find Open AI’s privacy document following the link.

Compliance with the law. We may disclose your personal data to third parties to the extent that it is necessary:

  • to comply with a government request, court order, or applicable law;
  • to prevent unlawful use of our App or policies;
  • to protect against claims of third parties;
  • to help prevent or investigate fraud.

Data Transfer Outside the European Economic Area

The personal data we collect is stored on servers in the USA. The data is stored in the USA by default, but we may need to process your personal data in another country. We also share some data with our service providers in Ukraine.

There is no adequate decision by the European Commission regarding Ukraine. This means that Ukraine is not deemed to provide an adequate level of protection for your personal data. But we use adopted Standard Contractual Clauses based on legislation assessments to protect your data during transfer and storage.

You can read more detailed measures to protect your personal data here.

Security Measures

We systematically perform Data Protection Impact Assessments to ensure that we use an appropriate level of technical and organizational measures to prevent accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of or access to personal data transmitted, stored, or otherwise processed. 

To be more specific, to protect your personal data, we use HTTPS and encryption, divided group and individual access (where appropriate), an alarm system, corporate VPN, and written approved internal policies (like password policy and physical access policy). 

Moreover, we systematically monitor our technologies’ state of the art and never forget about the backups. All our contractors are under contractual obligations compliant with the GDPR requirements. You can contact customer support in case of any questions regarding security issues.

Here you can find information about the specific steps we mentioned above:

Physical measures
Limited access to premises
Organizational measures
Policies and instructions
  1. Password policy.
  2. Monitoring and physical access policy
  3. Contractual obligations and corporate VPN
  4. Internal security policy
  5. Access control policy
 Transfer protection
  1. Data protection agreements
  2. Data transfer agreements
  3. Standard contactual clauses
Agreements
  1. Non-disclosure agreements
  2. Data protection agreements
Contractor and staff training Privacy protection:
  1. Implementation of privacy by design and privacy by default.
  2. Internal procedures for GDPR compliance
Regular access and policy review
Code review
Technical measures
Encryption technologies:
encryption in transit, backup encryption, state-of-the-art methods of cryptographic keys		 Backup:
We ensure the availability of data in several ways. For example, there is a regular backup of the entire system. This can be used if the other availability measures fail.
Critical services are operated redundantly in multiple data centers and controlled by a high-availability system.
Two-factor authentication
Static Analysis Quality Assurance
Regular Patch Management Dependency and Supply Chain Vulnerability Check
Stress tests

Data Subjects Rights

European Economic Area Residents

You, as a data subject, have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them:

The right Description
Right to access You can request an explanation of the processing of your personal data.
Right to rectification You can change the data if it is inaccurate or incomplete.
Right to erasure You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law.
Right to restrict the processing You may partially or completely prohibit us from processing your personal data.
Right to data portability You can request all the data that you provided to us, as well as request to transfer data to another controller.
Right to object You may object to the processing of your personal data.
Right to withdraw consent You can withdraw your consent at any time.
Right to file a complaint If your request was not satisfied, you can file a complaint to the regulatory body.
To exercise your rights, contact us. If your request was not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here.

United States Residents

You, as data subjects, have some special privacy rights. To use them, please contact us.

Note: Depending on the state and legislative requirements, we have from 30 to 60 days to exercise your request, with the right to postpone it for 30 days more.


If your complaint is not satisfied, you can file a complaint with the Federal Trade Commission.

Your rights vary depending on the laws that apply to you, but may include:

Right Description Area
Right to access You can request an explanation of the processing of your personal data. California, Virginia, Ohio, Colorado, Nevada, Massachusetts Minnesota, New York, North Carolina, Pennsylvania, Delaware, Utah
Right to rectification You can change the data if it is inaccurate or incomplete. California, Virginia, Colorado, Nevada, Delaware Massachusetts, Minnesota, New York, North Carolina
Right to deletion You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. California, Virginia, Ohio, Colorado, Massachusetts Minnesota, New York, North Carolina, Pennsylvania, Utah
Right to restriction You may partially or completely prohibit us from processing your personal data. California, Massachusetts New York
Right to portability You can request all the data that you provided to us, as well as request to transfer data to another controller. California, Virginia, Ohio, Colorado, Massachusetts Minnesota, New York, North Carolina, Utah
Right to Opt-Out You may prohibit the sharing or selling of your data. California, Virginia, Ohio, Nevada, Massachusetts, Minnesota New York, North Carolina, Pennsylvania, Delaware, Colorado, Utah
Right Against Automated Decision Making You have the right not to be subject to a decision based solely on automated means if the decision produces legal effects concerning you or significantly affects you in a similar way. California, Virginia, Colorado, Massachusetts Minnesota, New York, North Carolina
Right to lodge a complaint If your request was not satisfied, you can file a complaint to the regulatory body. by default
Note: Some states do not have their own privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us.

Do Not Sell My Personal Information

California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by the CCPA.

Readdle does not sell your personal information to anyone nor use your data as a business model.

However, we support the CCPA by allowing California residents to opt out of any future sale of their personal information. If you want to record your preference that we will not sell your data in the future, please contact us at dpo@readdle.com.

Privacy Notice Updates

The Privacy Notice and the relationships falling under its effect are regulated by the General Data Protection Regulation. Existing laws and requirements for processing personal data are subject to change. Should this be the case, we will publish a new version of the Privacy Notice addressing such changes in our App.

If we make substantial changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by email or display information in the App and ask you to read it. We will notify you in advance, and if you continue using the App after the changes come into effect, it shall be deemed that you have agreed to and accepted the updated Privacy Notice.

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