Last updated: August 26, 2024
At Readdle, we prioritize our users, and, as Scanner Pro evolves, we amend our Privacy Notice accordingly.
In a nutshell, we:
We encourage you to carefully read the full text of the Privacy Notice. The changes become effective as of the publication date above.
Readdle Limited (“Readdle” or “we”) welcomes you. We provide you with our application “Calendars” (“App” or “Calendars”), available on iOS, macOS, iPadOS, and watchOS subject to the terms and conditions of our Terms of Service.
This Privacy Notice outlines the types of personal data the App collects, details how it is stored, processed, and used, and explains the implications of your interactions with the App.
We collect your personal data when you use the App according to this Privacy Notice. When you use our website by following the link (“Website”), your personal data is processed in accordance with the Privacy Notice for Readdle Website.
We recognize the importance you place on your privacy and value the trust you have in us. To honor that trust, we implement the latest data security standards, continuously enhance our understanding of privacy issues, and ensure compliance with the General Data Protection Regulation (“GDPR”) and other applicable privacy laws
If you have any questions or comments about this Privacy Notice, visit our Support page for more information about the App or contact us.
We are the controller of your personal data processed through Calendars. This means that we determine the purposes and means of personal data processing.
| Controller | Readdle Limited Company number: 630281 Glandore Business Centre, Grand Canal House, 1 Grand Canal Street Upper, Dublin 4, D04 Y7R5, Ireland |
|---|---|
| Data Protection Officer | Privacity GmbH Neuer Wall 50, 20354 Hamburg, Germany |
| rdsupport@readdle.com – for general inquiries dpo@readdle.com – for privacy inquiries |
Our support team is happy to assist you with any issue related to the use of the App in any matter. We kindly request that you maintain politeness and calmness in your communications with us, as we may not respond to offensive emails or messages.
When you download Calendars, you become our user ("User") and we collect and process some of your personal data.
Please note that we do not knowingly process the personal data of Users under the age of 16. If you are under 16 or you are a legal representative of such a person, please contact us.
We collect data about you when you download our App and interact with it based on your activities within the App. Please review the details provided below carefully.
You have the option to modify your personal data within the App, either by exercising your right to rectification or through the App’s functionalities. Please be aware that the same lawful bases and storage durations apply to the updated data.
We may also, although we do not necessarily do so, receive data from third parties. It depends on your settings and the features you use.
To process your personal data, we rely on one of the following lawful bases:
We collect your personal data according to this Privacy Notice when you install and use the App, depending on how you interact with it, what features you use, and what subscription you have.
When you use the App, we collect certain technical data
| Data | Reasons for Processing | Lawful Basis | Data Storage |
| User ID | Providing you with the functionality of the App | Performance of the contract | We store the data during your use of the App and for six (6) years after you stopped activities in the App |
| Device info (device ID, IP address, phone settings, name, local time, country and city, language, other characteristics) |
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| Crash and error log data | |||
| Device info (device ID, IP address, phone settings, name, local time, country and city, language, other characteristics) |
Improvement of the app | Legitimate interest | We store the data until you object to the processing where we have your email and can identify you |
| Crash and error log data | |||
| Analytics ID (for example, IP address, HTTP user agent) | |||
| Interactions with the App, its screens and features (e.g. activation of the feature, activation of the trial, tapping a push notification) |
Before you access the App’s features, we may request some personal information to assist us in enhancing the App. Additionally, we might ask for your email address to send you useful information about the App.
| Data | Reasons for Processing | Lawful Basis | Data Storage |
| Your aims for the App | Improvement of the app | Consent | We store the data until you withdraw your consent |
| Reasons for using the App | |||
| Work area | |||
| Apps for task managements you use | |||
| Desktop platform you use | |||
| Your expectations from the App | |||
| Email |
To send you recommendations, tips, news about the product and the company, special offers | Consent | |
| To ask for your feedback, suggest participation in the users’ surveys, inform you about major events and special offers for other products of the company and its partners | Legitimate interest |
We collect some additional data to process your payments.
You may purchase our premium subscriptions and paid features through the App Store, other platforms, or our authorized resellers. Depending on the payment method, we may receive some or all of the data specified below.
We also maintain the history of payments, as this is a legal requirement. We store this information as mandated by law and cannot delete it until the legally required retention period expires.
| Data | Reasons for Processing | Lawful Basis |
Subscription and payment information
|
Confirming the payment for compliance with the applicable law | Legal obligation |
| Confirming the payment for providing you with the paid features of the App | Performance of the contract | |
| Data Storage | ||
|---|---|---|
| We store the data during your use of the App and six (6) years after the termination of the agreement between Readdle and you | ||
You may sync all your calendars in the App and manage your events or tasks.
Pay attention to the fact that Calendars for watchOS does not sync data from the calendar accounts directly. It receives all data from Calendars that runs on other devices.
| Data | Reasons for Processing | Lawful Basis | Data Storage |
| iCloud account information | Providing you with the functionality of the App |
Performance of the contract | We do not store your data |
| Local calendar information | |||
| Information about the third-party calendars you connect to the App | |||
| Account data from the third-party calendars | |||
| Information on the events: name, time frames, colour, notification settings, name of service and link to video calls, notes, location, and others | |||
| Your working schedule and planning time | |||
| Tasks | |||
| Reminders | |||
| Reservation of conference room | |||
| Emails of the invited events’ participants | |||
| Calendars of your team members | |||
| Geolocation | To indicate the event’s location and provide you with local weather forecasts and improve event location suggestions | Consent | We do not store your data |
| Contact | To make the invitations in the App easier for you |
When you address your request to the support service in the App, we collect some information to help you.
We may collect your detailed log files to help you with your problem. These log files may contain sensitive personal information.
Please be advised how we may use the log files:
| Data | Reasons for Processing | Lawful Basis | Data Storage |
| Name | To fulfill your support request | Performance of a contract | We store the data during communication and for six (6) years after the last communication on the ticket |
| Type of device and OS version | |||
| Text of the request | |||
| Logs | |||
| Privacy requests | |||
|---|---|---|---|
| If you contact us through our DPO mailbox, we will process your request with the help of Spark Mail. | |||
Where we have your email address, we may reach out to request your feedback. Your insights are invaluable to us for enhancing the App and improving user experience.
| Data | Reasons for Processing | Lawful Basis | Data storage |
| To ask for your feedback or suggest participation in the users’ surveys | Legitimate interest | We process data in this way until you unsubscribe | |
| Data used for the improvement of the App |
| Feedback Provided to us Directly | |||
|---|---|---|---|
| Data | Reasons for Processing | Lawful Basis | Data storage |
| To respond to your feedback or clarify it and ask for your consent, as may be applicable | Consent | We store the data for six (6) years from feedback or the last communication on feedback or until you withdraw the consent | |
| First and last name or username | To use your feedback in our product development or marketing activities, depending on your consent | ||
| Feedback, including the feedback text, answers to the review forms, or theor the feedback provided orally in the meeting | |||
| Date of the feedback | |||
| Assigned rating | |||
| Meeting records | |||
| Feedback Provided via a Third-party Platform | |||
|---|---|---|---|
| Data | Reasons for Processing | Lawful Basis | Data Storage |
| First and last name or username | To use your feedback in our product development and/or marketing activities | Legitimate interest | We store the data for two (2) years from feedback or the last communication on feedback |
| Text of the feedback | |||
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the legal basis for processing are determined by the respective privacy documents of these parties.
| Third Party | Privacy Documents |
| Privacy Policy | |
| Exchange | Exchange Server Privacy Statement | Microsoft Learn |
| Outlook | Privacy |
| Office 365 | Microsoft Privacy Statement |
| iCloud | Privacy – Apple |
| Zoom | Privacy Statement |
| GoTo | Privacy Policy |
| Setapp | Privacy Policy |
We may share your personal data with third parties without causing you any harm and in strict compliance with applicable privacy laws. Additionally, we maintain organizational and technical measures to secure your personal data during its transfer to third parties.
To share your data, we rely on the lawful bases such as, consent, compliance with the law, legitimate interest and performance of a contract, depending on the specific circumstances.
.
| Third Party | Description |
|---|---|
| Analytics tools | We use analytics tools to understand and promote our business. |
| Messengers | We use messengers to communicate with you in ways that are convenient for you. |
| Contractors | We cooperate with contractors to operate, develop, and improve the features and functionality of the App, fulfill your support requests, etc. We sign data processing, transfer or sharing agreements with them, as may be applicable, and impose various security measures to ensure your data is safe. |
| Services Calendars uses | We use third-party services to provide you with the functionality of the App. For example, we use Open AI functionality to help you generate tasks by suggesting content. You can find Open AI’s privacy document following the link. |
| Services our team uses | We use CRM systems, messengers, and other services in our organization to provide you with our services. To manage and fulfill privacy requests we use: |
| State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:
|
| To get a detailed list of the third-party recipients of your personal data, contact us | |
The personal data we collect is stored on the US servers, which participate in the Data Privacy Framework and European Economic Area (“EEA”) servers, which fall under the General Data Protection Regulation.
We may share personal data with the recipients in the USA and other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation. For example, we share some data with our contractors in Ukraine.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You can read more detailed measures to protect your personal data here.
We routinely conduct Data Protection Impact Assessments to guarantee the implementation of adequate technical and organizational measures. These measures aim to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.
To enhance the protection of your personal data, we employ HTTPS and encryption, establish segmented group and individual access (as necessary), utilize an alarm system, implement a corporate VPN, and adhere to formally approved internal policies, including those for password management and physical access.
Furthermore, we consistently monitor the state of the art of our technologies and diligently maintain backups. Additionally, all our contractors are bound by contractual obligations that comply with the GDPR and other privacy legislation requirements.
You can contact us with any questions regarding security issues.
Here, you can find information about the specific steps we mentioned above:
| Physical Measures | |
|---|---|
| Limited Access to Premises | |
| Organizational Measures | |
Policies and Instructions
|
Transfer Protection
|
| Contractor and Staff Training | Agreements
|
| Regular Access and Policy Review | Privacy Protection:
|
| Code Review | |
| Technical Measures | |
Encryption Technologies:
|
Backup:
|
| Two-factor Authentication | Stress-tests |
| Static Analysis | Quality Assurance |
| Regular Patch Management | Dependency and Supply Chain Vulnerability Check |
As a data subject, you have the right to access, manage, and control your data either directly or by submitting a request to us. This section outlines these rights and explains how you can exercise them based on your place of residence.
| Right | Description |
| Right to access | You can request an explanation of the processing of your personal data. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to erasure | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
| Right to restrict the processing | You may partially or completely prohibit us from processing your personal data. |
| Right to data portability | You can request all the data that you provided to us, as well as request to transfer data to another controller. |
| Right to object | You may object to the processing of your personal data. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right to file a complaint | If your request was not satisfied, you can file a complaint to the regulatory body. |
| To exercise your rights, contact us | |
| For EEA residents: we will answer your request within one (1) month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. | |
| For UK residents: we will answer your request within one (1) month. If your request is not satisfied, you can submit a complaint at the Information Commissioner’s Office via number 0303-123-1113 or go online at www.ico.org.uk/concerns. | |
Your rights may vary depending on the state of your residency, as indicated below.
| Right | Description | Area | |
| Right to access | You can request an explanation of the processing of your personal data. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to correct | You can change the data if it is inaccurate or incomplete. | California, Colorado, Connecticut, Indiana | Montana, Tennessee, Texas, Virginia |
| Right to delete | You can send us a request to delete your personal data from our systems. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to portability | You can request all the data that you provided to us, as well as request to transfer data to another controller. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to opt out of sales | The right to opt out of the sale of personal data to third parties. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to opt out of certain purposes | The right to opt out of processing for profiling/targeted advertising purposes. | Colorado, Connecticut, Indiana, Montana | Tennessee, Texas, Utah, Virginia |
| Right to opt out of the processing of sensitive data | The right to opt out of the processing of sensitive data. | California | |
| Right to opt in for sensitive data processing | The right to opt in before the processing of sensitive data. | Colorado, Connecticut, Indiana, Montana | Tennessee, Texas, Virginia |
| Right against automated decision-making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Virginia |
| Private right of action | The right to seek civil damages from a controller for violations of a statute. | California | |
| To exercise your rights, contact us | |||
| We will answer your request thirty (30) to sixty (60), depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint with the Federal Trade Commission. | |||
| Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us. | |||
Under the California Consumer Privacy Act (CCPA), California residents possess the right to opt out of the “sale” of their personal information by entities governed by the CCPA.
We do not sell your personal information to anyone, nor do we use your data as a business model. Ensuring your privacy is our top priority, and we are fully committed to safeguarding it.
We adhere to the CCPA by providing California residents the option to opt out of any potential future sale of their personal information. If you wish to register your preference that we do not sell your data in the future, please contact us at dpo@readdle.com.
California residents using our App have the option to request that we do not automatically collect and track information related to their online browsing activities across the Internet.
These requests can usually be made via web browser settings that manage signals or other mechanisms, enabling consumers to express their preferences concerning the collection of personal data about their online activities over time and across third-party websites or online services.
We currently do not have the ability to honor these requests. However, we may update this Privacy Notice as our capabilities evolve.
| Right | Description |
| Right to access | You can request an explanation of how your personal data is processed. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to delete | You can send us a request to delete your personal data from our systems. We will remove all data except of what we are obliged to store in compliance with the law requirements. |
| Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
| Right to object opt-out | You may object to the processing of your personal data. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right not to be subject to automated decision-making | You can object to being subject to automated-based processing to know if there are consequences concerning them due to such processing. |
| Right to lodge a complaint | If your request is not satisfied, you can file a complaint to the regulatory body. |
| To exercise your rights, contact us | |
| We will answer your request within thirty (30) days. If your complaint is not satisfied, you can submit a complaint to the Office of the Privacy Commissioner of Canada. | |
Please note that laws and requirements for processing personal data can evolve. In the event of changes, we will release an updated version of the Privacy Notice in our App to reflect these modifications.
If we make substantial changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by email or display information in the App and ask you to read it. You will be notified in advance, and if you continue to use the App after these changes take effect, it will be considered that you have consented to and accepted the revised Privacy Notice.