Privacy Notice
Scanner Pro

Last updated: November 19, 2025

Intro

Readdle Limited (“ Readdle” or “ we”) welcomes you. We provide you with our application “Scanner Pro” (“ App” or “ Scanner Pro”) available on iOS and iPadOS, subject to the terms and conditions of our Terms of Service.

This Privacy Notice describes which of your personal data the App collects, how stores, processes, and uses it, and what happens when you use the App.

When you use our website by following the link(“ Website”), your personal data is processed in accordance with the Privacy Notice for Readdle Website. 

We understand you care about your privacy, and we appreciate the trust you place in us. To justify that trust, we embed the latest data security standards, improve our awareness of privacy matters, and comply with the General Data Protection Regulation and other privacy laws.

If you have any questions or comments about this Privacy Notice, visit our Support pagefor more information about the App or contact us.

Table of Contents

• About Us
• About You
• Personal Data
  • Sources of Data
  • Lawful Basis for Processing
• Personal Data in Scanner Pro
  • Technical Data
  • Information about You
  • Payments Data
  • Content and App's Features
    • General
    • Expense Report
    • Fax
    • AI features and functionnality
  • Support Requests Data
  • Feedback Data
  • Data Received from Third Parties
• Data Sharing with Third Parties
• Data Sharing Outside the European Economic Area
• Security Measures
• Data Subjects Rights
  • European Economic Area and United Kingdom Residents
  • United States Residents
  • Do Not Sell My Personal Information
  • Do-Not-Track Requests
  • Canada Residents
• Privacy Notice Updates

About Us

We are the controller of your personal data processed through Scanner Pro. This means that we determine the purposes and means of personal data processing.

Our support team is happy to assist you in any matter. We kindly ask you to be polite and calm in your communication with us. Otherwise, we may not respond to offensive emails/messages.

About You

When you download Scanner Pro, you become our user (“ User”), and we collect and process some of your personal data.. 

Please note that we do not knowingly process the personal data of Users under the age of 16. If you are under 16 or you are a legal representative of such a person, please contact us.

Personal Data

Sources of Data

We collect data about you when you download our App and interact with it based on your activities within the App. Please review the details provided below carefully.

You have the option to modify your personal data within the App, either by exercising your right to rectification or through the App’s functionalities. Please be aware that the same lawful bases and storage durations apply to the updated data.

We may also, although we do not necessarily do so, receive data from third parties. It depends on your settings and the features you use.

Lawful Basis for Processing

To process your personal data, we rely on one of the following lawful bases:

• performance of the contract— for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, Terms of Service) with you;
• legal obligation— for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
• legitimate interest— for the processing necessary for the development of our services and security, taking into consideration your interests, rights, and expectations;
• consent— for additional processing for specific purposes.

Personal Data in Scanner Pro

We collect your personal data according to this Privacy Notice when you use the App, depending on how you interact with it, what features you use, and what subscription you have.

Technical Data

We collect identifiers, technical information, usage, and diagnostics data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.

To help us with our marketing efforts, we may use an advertising identifier (IDFA) from your device. We will only do this if you agree. If you change your mind, you can easily stop this at any time by going to your device's Settings > Privacy > Tracking and switching off “Allow Apps to Request to Track”.

 

Information about You

Before you access the App’s features, we may request some personal information to assist us in enhancing the App. Additionally, we might ask for your email address to send you useful information about the App.

From time to time, we may also offer certain Beta Offerings according to our Terms of Service.

Payments Data

We collect some additional data to process your payments.

We charge you for subscriptions and paid features through the App Store.

We keep the history of payments, as this is a legal requirement, and we cannot delete this information until the filing of the annual accounts expires.

Content and App's Features

General

Our App provides you with a broad range of features. You may upload, create or edit different kinds of documents or content.  You may also sync files with different cloud storages.

While using a scanning feature, we can request access to your camera or photos in order to scan the document.

Expense Report

If you use the Expense Report functionality, we collect some additional data to provide you with the purchased features.

Fax

If you use the fax functionality, we collect some additional data to provide you with the purchased features.

AI features and functionnality

To offer certain features, we may use AI models that operate locally on your device and/or provided by third-party AI providers such as Vertex AI by Google.

AI features are turned off by default. You may activate them for a specific file or image working with it. For example, you may use Object Count only for a specific image.

Based on your consent, we also may engage an AI provider to privately analyze your document types to enhance the App’s features and refine it for your needs. You can opt out of this processing at any time in the App’s settings.

We do not use your data to train any AI model. AI providers may only retain your inputs for up to thirty (30) days as part of their abuse and misuse monitoring. After this period, they delete the inputs automatically unless a longer retention period is required by law.

Occasionally, the AI models can make mistakes. Please note that we do not control the file content or influence the data in the outputs.

Depending on the specific feature and your request, we may process the data listed below:

Data	Reasons for Processing	Legal Basis	Data Storage
File	Providing you with the functionality of the App	Performance of the contract	We do not store the data
First page of the documents	AI analysis of the document types and improvement of the App	Consent	We do not store the date

Support Requests Data

When you address your request to support in the App, we collect some information to help you.

We may collect your detailed log files to help you with your problem. These log files may contain sensitive personal information and are connected to you.

For resolving your support requests, we may offer the option of using AI-powered assistance from a trusted provider. In this case, you can get quick, automated responses to your inquiries. No data will be used for training. Still, you can always choose to continue the chat without AI if you prefer so.

We may also collect analytics on request categories to improve our services and responses.

To process and analyse your requests more efficiently, we may engage trusted AI providers. Before proceeding with these providers, we always take necessary technical and organizational precautions, including pseudonymisation, data minimization, conducting data protection impact assessments, and establishing data processing agreements. No data is used for training.

Depending on the source of your request, we may process the following data:

Feedback Data

Where we have your email, we may reach out to request your feedback. Your insights are invaluable to us for enhancing the App and improving user experience.

When you submit your feedback about the App to us directly or via third-party platforms, we process personal data in your feedback, which may include data listed below.

We may collect analytics on the categories of issues mentioned in the feedback to improve our services. To process and analyse your feedback more efficiently, we may engage trusted AI providers. Before proceeding with these providers, we always take necessary technical and organizational precautions, including pseudonymisation, data minimization, conducting data protection impact assessments, and establishing data processing agreements. No data is used for training.

Data Received from Third Parties

We may receive some personal data from third parties.

The amount of data collected, the purposes, and the legal basis for processing is determined by the respective privacy documents of these parties.

Data Sharing with Third Parties

We may share your personal data with third parties without causing you any harm and in strict compliance with applicable laws. Additionally, we have put in place organizational and technical measures to secure your personal data during its transfer to third parties.

To share your data, we rely on the following lawful bases such as consent, compliance with the law, and performance of a contract, depending on thr specific circumstances.

Data Sharing Outside the European Economic Area

The personal data we collect is stored on the US servers, which participate in the Data Privacy Framework and European Economic Area (“ EEA”) servers, which fall under the General Data Protection Regulation.

We may share personal data with the recipients in the USA and other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation. For example, we share some data with our contractors in Ukraine.

To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.

If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.

You can read more detailed measures to protect your personal data here.

Security Measures

We routinely conduct Data Protection Impact Assessments to guarantee the implementation of adequate technical and organizational measures. These measures aim to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.

To enhance the protection of your personal data, we employ HTTPS and encryption, establish segmented group and individual access (as necessary), utilize an alarm system, implement a corporate VPN, and adhere to formally approved internal policies, including those for password management and physical access.

Furthermore, we consistently monitor the state of the art of our technologies and diligently maintain backups. Additionally, all our contractors are bound by contractual obligations that comply with GDPR requirements.

You can contact usin case of any questions regarding security issues.

Here you can find information about the specific steps we mentioned above:

Data Subjects Rights

As a data subject, you have the right to access, manage, and control your data either directly or by submitting a request to us. This section outlines these rights and explains how you can exercise them based on your place of residence.

European Economic Area and United Kingdom Residents

United States Residents

Your rights may vary depending on the state of your residency, as indicated below.

Do Not Sell My Personal Information

California residents, under the California Consumer Privacy Act (CCPA), possess the right to opt out of the sale of their personal information by entities governed by the CCPA.

We do not sell your personal information to anyone, nor do we use your data as a business model. Ensuring your privacy is our utmost priority, and we are dedicated to safeguarding it.

We adhere to the CCPA by providing California residents the option to opt out of any potential future sale of their personal information. If you wish to register your preference that we do not sell your data in the future, please contact us at dpo@readdle.com.

Do-Not-Track Requests

California residents using our App have the option to request that we do not automatically collect and track information related to their online browsing activities across the Internet.

These requests can usually be made via web browser settings that manage signals or other mechanisms, enabling consumers to express their preferences concerning the collection of personal data about their online activities over time and across third-party websites or online services.

We currently do not have the ability to honor these requests. However, we may update this Privacy Notice as our capabilities evolve.

Canada Residents

Privacy Notice Updates

The Privacy Notice and the relationships falling under its effect are regulated by the General Data Protection Regulation. Please note that laws and requirements for processing personal data can evolve. In the event of changes, we will release an updated version of the Privacy Notice in our App to reflect these modifications.

If we make substantial changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by email or display information in the App and ask you to read it. You will be notified in advance, and if you continue to use the App after these changes take effect, it will be considered that you have consented to and accepted the revised Privacy Notice.