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Terms of Service
Scanner Pro

Last updated: July 31, 2023

Readdle Limited (“Readdle” or “we”) provides to you, our user (“User” or “you”), our mobile application Scanner Pro (“App” or “Scanner Pro”) subject to the terms and conditions set forth or referenced in these Terms of Service (the “Terms”).

Our Privacy Notice describes our collection and use of personal data necessary for your access to and use of the App.

By downloading and using the App, you are confirming that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are not permitted to and must discontinue using the App.

If you have any questions or comments about these Terms, visit our Help centre to find more information about the App, or contact us.

Table of Contents

  • Who We Are
  • Entire Agreement
  • Subscriptions
    • Basic Plan
    • Free Trial
    • Scanner Pro Plus
    • Expense Report
    • Payment Terms
    • Subscription Renewal and Cancellation
    • Refunds
  • Data Security and Third-party Services
  • Content and use licence
    • User Content
    • Your Feedback
  • Warranties and Disclaimers
  • Limitation of Liability
  • Indemnification
  • Applicable Law and Jurisdiction
  • Electronic Communications
  • Termination
    • Termination by Readdle
    • Termination by You
  • Miscellaneous

Who We Are

Service provider Readdle Limited
Registration number 630281
VAT IE 3560869EH
Address Glandore Business Centre, Grand Canal House, 1 Grand Canal Street Upper, Dublin 4, D04 Y7R5, Ireland.
Email dpo@readdle.com — for privacy questions
rdsupport@readdle.com — for other questions

Entire Agreement

In brief:

  • This is an agreement between Readdle and users of Scanner Pro.
  • By downloading and using the App, you agree to comply with these Terms and applicable laws and regulations.
  • You have to be at least 16 years of age.

These Terms, our Privacy Notice, Data Processing Agreement (U.S.) and/ or Data Processing Agreement (EEA), where applicable, constitute the entire legally binding agreement between us and our Users , governing your access to and use of the App.

By downloading and using the App, you with this declare and warrant that:

  • you have read, understand, have the legal capacity to and with this agree to be legally bound by and to comply with these Terms in full;
  • you are 16 years of age or older (otherwise, you can use the App exclusively with the involvement of a parent or guardian);
  • according to your local jurisdiction, you are eligible to enter into this agreement and have no legal restriction to use the App;
  • you comply with these Terms and all applicable laws and regulations.

Subscriptions

In brief:

  • The App is free for download and use.
  • We offer two subscription plans: Scanner Pro Plus and Expense Report.
  • You can explore the premium features available under the relevant subscription plan during a 7-day free trial.
  • You can purchase a subscription through the App Store.
  • The subscription will automatically renew for the next subscription period.
  • You can cancel the subscription or request a refund through the App Store.

The App is available for free downloading in mobile versions compatible with iPhone and iPad through the App Store. Upon downloading the App, please provide your email address to get the best experience of the Scanner Pro.

Basic Plan

By downloading the App, you acquire a free-of-charge right to use the App with a limited set of features, enabling users to create high-quality scans, organise, and share them easily.

Free Trial

You can explore the additional features available under the Scanner Pro Plus and/ or Expense Report subscription plans during a 7-day free trial. Expense Report trial is limited to 5 receipts.

Please note when your free trial expires, your App Store subscription fee for the use of the relevant subscription plan will be automatically charged unless you cancel it in your device settings at least 24 hours before the billing date.

Scanner Pro Plus

Scanner Pro Plus subscription plan provides the full set of features, including the following:

  • watermark-free scans;
  • auto-upload of scans to the connected cloud;
  • smart workflows to save time;
  • text vision to turn scans into the text;
  • full-text search;
  • password-protection for the App and shared PDF files;
  • other features available in the then-current version of Scanner Pro.

To upgrade the App with the additional features, you must purchase a monthly or yearly subscription to Scanner Pro Plus plan, subject to the then-current subscription fee (including VAT) displayed in the App.

Expense Report

Expense Report subscription plan provides you with features for creating expense reports automatically.

After the free trial expiration, you can create the expense reports based on up to thirty (30) scanned and recognised receipts per month of the subscription. Please note that the unused receipts are not carried forward to the following monthly subscription period.

To use the Expense Report features, you must purchase a monthly subscription to Expense Report plan, subject to the then-current subscription fee (including VAT) displayed in the App.

Payment terms

Your payment details are processed and your payment of subscription fee is charged through the App Store.

Please note if you pay in local currency that is different from the currency in which the fees are quoted, your bank will apply its current exchange rate. It may also add commissions and fees on top of our subscription fees, which is beyond our control.

We reserve the right to revise the features and subscription fees at any time. We shall provide you with adequate notice of any subscription fee changes before they become effective. If you do not agree to pay the updated subscription fees, you can cancel your subscription (see Subscription Renewal and Cancellation section below) and, after your current subscription period expires, you can continue using the App’s free–of-charge features only. If you do not cancel you subscription before the effective date of the fee change, you will be deemed to have agreed to the updated fee and such updated fee will be charged commencing your next subscription period.

Readdle may offer special terms and promotions for certain users. The conditions and duration of such offerings shall be laid down in the promotion descriptions in the App.

Subscription Renewal and Cancellation

Your subscription will automatically renew, and you will be charged a subscription fee for the subsequent subscription period unless you cancel it at least 24 hours before the billing date in your iOS device settings.

To do so, tap the following options:

iTunes & AppStore

↓ 

Apple ID

↓

Subscriptions

↓

Scanner Pro

↓

Cancel Subscription

Upon cancellation, your access to the premium features available under Scanner Pro Plus and/ or the Expense Report subscription plans, will remain until the end of the current subscription period.

Refunds

If you have any problems with the App functioning, please contact us, and we will use every effort to help you.

Your purchases made through App Store may be refunded by contacting Apple support directly and requesting a refund.

Please follow these instructions:

  1. Go to reportaproblem.apple.com using any web browser to view your purchase history.
  2. Sign in under the Apple ID you used to make a purchase.
  3. Find the item on the Purchases tab. If a charge for an item is pending, you haven’t yet been charged and can’t request a refund. After the charge goes through, try to request a refund again.
  4. Tap or click Report a Problem to the right of the item.
  5. Choose ‘I’d like to request a refund’ and describe why.
  6. Hit Send.

Data Security and Third-party Services

In brief:

  • our files are stored locally on your devices or connected cloud services and we cannot access them unless you send them to us.
  • Some functions of the App depend on third-party services, which we do not control; therefore, we cannot guarantee the uninterrupted operation of all Scanner Pro features.

Readdle does not provide cloud services. By default, all files and materials you access or manage through the App are stored locally on your devices or connected cloud services. We may not, in any case, access such data and store it on our servers or otherwise unless you send the data to us or grant us access to it through the App. The communication between your cloud storage provider and the App on your device is also performed directly per your cloud service provider’s security requirements.

Some features of the App are available only through integration with third-party websites and services, including, without limitation, the connected cloud services, file converting services, FTP, SFTP, WebDav, SMB, and other integrations. We cannot guarantee that any currently supported third-party services will remain compatible with the App software and all features will be constantly available and uninterrupted.

We do not access your login credentials when you connect third-party accounts (for example, Dropbox or Google Drive). You are solely responsible for maintaining their confidentiality and for all activities under those credentials.

You acknowledge that different terms of service (or equivalents) and privacy policies may apply to your use of third-party websites, services, and content. We are not responsible for any losses, damages, or other liabilities incurred as a result of your interaction with those third-party websites and services.

Content and Use Licence

In brief:

  • Readdle gives you the right to use Scanner Pro by issuing this licence.
  • You own your files, information, and other materials managed through the App.
  • By submitting your feedback about our App to us directly or via any platform, you grant us the right to use and publicly display the feedback for marketing, advertising, and other purposes.

The App is owned and maintained by Readdle and/or our affiliates.

The App and all materials in the App (other than what you upload to or otherwise provide while using the App), including text, graphics, information, images, drawings, trademarks, logos, video, sounds, music, software, and other materials (collectively, the “Content”), as well as copyright and other intellectual property rights to such Content belong to Readdle and/or its affiliates or is included in the App with the consent of the owner.

Subject to your compliance with these Terms, we grant you a limited, temporary, personal, non-exclusive, non-sublicensable, revocable, non-transferable, worldwide licence to download, install and use the App on the device(s) that you lawfully own or control in the manner provided for in these Terms for personal non-commercial or internal business purposes.

Readdle may provide upgrades, modifications, updates, or additions to the App software. The terms of this licence shall apply to any such modification unless a separate licence accompanies it.

Under this licence, you may not:

  • sell, lease, rent, licence, sublicense or otherwise distribute the App software;
  • copy, decompile, disassemble, translate or reverse engineer the App software, in whole or in part;
  • reproduce, publish, transmit, write or develop any derivative software, make an attempt to derive the source code of the App software and its updates;
  • provide, disclose, divulge or make available to, or permit the use of the App software by any third party without Readdle’s prior written consent;
  • avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Scanner Pro or any of Scanner Pro's providers or any other third party (including another user) to protect the App;
  • use the App for sending spam, opt-in or unsolicited email, port scanning, scanning for open proxies or open relays, attacking in any way, shape, or form any other computer or network;
  • use the App for commercial or illegal purposes;
  • change or delete any Readdle ownership notices from materials downloaded or printed from the App.

Your licence to use the App is automatically revoked if you violate these Terms. We reserve all rights not expressly granted in these Terms.

We will enforce our intellectual property rights and use any remedy available under the applicable laws.

User Content

"User Content" means any files, including pictures, text, videos, sound recordings, and other materials, provided and managed through the App by a User. You own and are responsible for your User Content and information that you submit or access through the App.

Your Feedback

We welcome feedback, reviews, ideas, questions, and comments about your experience with our App (collectively “Feedback”). By submitting your Feedback to us directly or via any platform, including, but not limited to, online distribution platforms, marketplaces, and social media, you:

  1. grant us and our affiliates a worldwide, nonexclusive, royalty-free, perpetual, revocable, transferable, assignable and sub-licensable (through multiple tiers) license and right to copy, reproduce, use, modify, adapt, distribute, publish, translate, create derivative works from, distribute, and publicly display, including on-line, such Feedback on our Website, in-app screens, social media accounts, our marketing communications distributed via email or otherwise, and in any other media, including for marketing and advertising purposes, and otherwise exploit such Feedback regardless of when and in what manner it was provided by you. You grant us and our affiliates the right to use and refer to the name or username that you submit in connection with such Feedback. For this reason, we ask that you not submit any Feedback or delete any existing one that you do not wish to license to us as set forth above;
  2. agree and acknowledge that you are solely responsible for the information in your Feedback;
  3. represent and confirm that you were not asked, instructed, or commissioned to submit fake or misleading reviews and endorsements or misrepresent your experience with our App;
  4. represent and warrant that the use of your Feedback does not violate any third party’s rights;
  5. expressly release and discharge us, our affiliates, sublicensees, successors, and assignees from all liability, claims, and/or demands arising out of or in any way connected to our exercise of the rights granted under the license as discussed in item (a) above, including without limitation, any liability based on rights of publicity, invasion of privacy and other civil rights, moral rights, and copyright infringement.

You can contact us to request to refrain from or discontinue our use of your Feedback at any time.

The Feedback appearing on our website, social media accounts, and marketing, advertising, and other communication reflects the individual experience of those who have used our App. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other user might experience.

Warranties and Disclaimers

In brief:

  • The App is provided to you “as is”.
  • We promise that it will function as provided for in these Terms during the period of your licence and disclaim all other warranties.
  • However, the App software may malfunction, in which case we will make every effort to resume its correct operation.

The App is provided to you “as is”.

Readdle warrants that the App will perform substantially according to its documentation within the period of your licence. Readdle disclaims all other warranties regarding the App, its features, and content to the fullest extent permitted by law, including without restrictions, guarantees of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights of third parties or other rights.

We are not making any promises, including the App’s and Сontent’s accuracy, usefulness, reliability, and correct operation. Readdle does not guarantee that the App will be uninterrupted or secure, that any defects will be corrected, or that the App is free of viruses or anything else harmful.

Limitation of Liability

In brief:

  • You are responsible for your use of the App in compliance with these Terms and any applicable laws and regulations.
  • This section limits Readdle’s liability, so please read it carefully to understand what to expect.

Readdle is not responsible if any information, materials, or content available through the App is inaccurate or incomplete.

You are solely responsible for the legality of your actions within the App and your use of the App under the laws, regulations applicable to you, and for your compliance with the terms of service and privacy policies of the third-party websites and services.

In no event shall Readdle, its subsidiaries, directors, partners, employees, contractors, or agents be liable for indirect, incidental, special, punitive, or consequential damages related to any use or inability to use the App, including, without limitation, any damages caused as a result of the use of the information provided through the App or by mistakes, omissions, interruptions, defects, viruses, even if Readdle has been advised of the possibility of such damages.

The preceding limitations of liability do not apply to the extent prohibited by law.

If any part of the warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances for liabilities shall not exceed the total amount of payments made by you to Readdle within one year preceding the claim.

Indemnification

In brief:

  • If you violate these Terms, misuse the App, or violate any law or third party’s rights, you agree to indemnify and defend Readdle.

You agree to defend, indemnify and hold harmless Readdle, our subsidiaries, directors, partners, employees, contractors, and agents from and against all claims, responsibility, damages, losses, and expenses, including reasonable legal and accounting expenses, arising from:

  • any breach by you of any of these Terms;
  • your use/misuse of the App;
  • a violation by you of applicable law, third party’s intellectual property or other rights, any agreement or terms with a third party to which you are subject.

We reserve the right to handle our legal defence however we see fit, including instances when you are indemnifying us. You agree to cooperate with us in our execution of our legal defence strategy.

Applicable Law and Jurisdiction

In brief:

  • These Terms are governed by the laws of the Republic of Ireland.
  • We hope to resolve all the issues by peaceful means, but if a serious dispute arises between us, it must be resolved in the national courts of the Republic of Ireland.

Except as otherwise outlined in these Terms, these Terms shall be exclusively governed by and construed under the laws of the Republic of Ireland, excluding the rules on conflict of laws.

If any material in the App, or your use of the App, is contrary to the laws of the place where you are when you access it, the App is not intended for you, and we ask you not to use it. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Except where prohibited by applicable law, and without limitation to any statutory rights of consumers, you agree that any dispute, conflict, claim, or controversy directly or indirectly arising out of in connection with or relating to the App or these Terms, including, without limitation, those relating to its validity, its construction or its enforceability shall be resolved through amicable negotiations directly with Readdle team following the principles of good faith and cooperation.

If we cannot reach a consensus through negotiations, the dispute shall be settled exclusively in the national courts of the Republic of Ireland, subject to its jurisdiction rules, with the applicable substantive law of the Republic of Ireland.

You can also try to settle the dispute out of court using an alternative dispute resolution procedure and submit your complaint online via the online dispute resolution (ODR) platform.

All claims shall be brought within one year after the claim arises, except to the extent a more extended period is required by applicable law.

Electronic Communications

In brief:

  • We use email to stay in touch with our users.
  • You can receive updates, recommendations, and information on your subscription to the provided email.
  • You can unsubscribe from commercial emails at any time by following the instructions in such emails.

By using the App and providing us with your contact information, you understand and agree that we may send you recommendations and information via email or push notifications regarding, without limitation:

  • your use of the App;
  • updates of the App and these Terms;
  • subscriptions, transactions, and cancellations under these Terms.

Please note, however, that some email messages may be more “commercial” in nature than others, as they may advertise our services or offers in which we believe you may be interested. You may unsubscribe from receiving these emails from us by following the instructions provided in such communications.

You can read more about the rules of personal data processing in our Privacy Notice.

Termination

In brief:

  • We can terminate your access to the App if you violate these Terms.
  • To terminate the use of the App, you have to delete and no longer use or access the App.
  • You have to cancel your subscription manually (if any).

Termination by Readdle

At any time at our sole discretion, we reserve the right with prior notice to modify, suspend or discontinue the App, Content, features or offers in the App. You agree that we shall not be liable to you or any third party should any preceding occur concerning the App.

We reserve the right to take whatever legal actions we may deem appropriate in response to actual or suspected violations of these Terms, including, without limitation, the suspension or termination of your licence and access to the App.

We will cooperate with legal authorities and/or third parties to investigate any suspected or alleged crime or civil wrong.

Termination by You

You may terminate your access and use of the App at any time by deleting and no longer accessing or using the App, unless you have an active subscription (see below). If you terminate the use of the App, all permissions and licences provided to you under these Terms will immediately terminate.

Please note, when you delete the App on your iPhone or iPad that has an active recurring subscription, it does not automatically cancel the subscription. You must manually cancel your subscription (please see Subscription Renewal and Cancellation above).

Miscellaneous

We reserve the right to transfer our rights and obligations under these Terms to a third party, but this will not affect your rights or our obligations under these Terms.

We reserve the right to modify these Terms at any time at our sole discretion. If material changes affect your use of the App, we will notify you before the changes’ effective date by sending you an email or displaying the changes on the website or in the App. If you continue to use the App, you agree to the updated version of these Terms.

If any provision of these Terms is recognized to be unlawful, void, or unenforceable by a relevant authority, the remaining provisions of these Terms will continue to be fully valid and enforceable.

A printed version of these Terms shall be admissible in judicial or administrative proceedings based on or relating to the use of the App to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Specific access restrictions

We do not provide our services and access to our products to new customers from the Russian Federation and the Republic of Belarus. Existing customers in the Russian Federation and the Republic of Belarus retain access to the app they have installed but without new updates and customer support.

Readdle does not engage in any business with companies owned by or affiliated with the citizens of the Russian Federation and the Republic of Belarus.

Readdle does not engage in business with companies that support Russian aggression in Ukraine.

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